We respect and are committed to protecting your privacy. This privacy notice tells you about the information we collect from you when you submit an enquiry to us via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are LifeZone CrossFit. Our address is Unit 8A Highfield Farm, Old North Rd, Bassingbourn, Royston SG8 5JT. You can contact us by post at the above address, by email at email@example.com or by telephone on 07902 733115.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
LifeZone CrossFit promise that we will only use your personal information for the purposes covered by this privacy notice.
What personal information do we collect?
Wherever LifeZone CrossFit collects personal information, we include a link to this Privacy Notice. The personal information we collect may include your name, e-mail address, phone number, home address. We also use third parties who will collect and process separate information this could include; bank details, medical information and emergency contact information. More information on the third parties can be found in this privacy notice.
Why do we collect this information?
The Legal basis for collecting the information is as follows:
1. Contract: the processing is necessary for a contract between LifeZone CrossFit and the individual.
2. Legitimate interests: the processing is necessary to undertake all other aspects of the business with the clients from point of enquiry to contract stage.
LifeZone CrossFit collects personal information to provide services to you as detailed on our website and manage the relationship for the period you are a member. We don’t use your information to send direct marketing or any other purpose that is not covered in this privacy notice.
How Long do we keep the information?
We keep the information for as long is necessary to continue the relationship with you or for the minimum timescales required by tax officials.
Which Third Parties are used?
In order to provide a full service to our members, LifeZone CrossFit use selected third parties to manage the memberships and schedules.
These include the following and links to their privacy notices:
1. GoCardless – a direct debit provider for collecting the membership payments https://gocardless.com/privacy/payers/;
2. Team up – manages memberships, schedules and bookings https://goteamup.com/en-gb/company/privacy/;
3. BoxMate – voluntary members app for WOD tracking and community connections https://www.boxmateapp.co.uk/Privacy.
It is important to understand how the information is used by these third parties so please take the time to read through each one. LifeZone CrossFit works closely with each of these companies and can access the information submitted to them.
Do we collect IP Addresses?
Every computer connected to the Internet is given a set of numbers, that serve as that computer’s “Internet Protocol” (IP) address. When a visitor requests a page, our Web servers automatically recognize that visitor’s IP address. The IP address reveals nothing personal about you other than the IP address from which you have accessed our Site. In many cases such as residential internet & mobile internet connections, the IP address assigned may only be assigned for a short time and change when the device’s lease of the IP address expires. The IP address between several visits to the website may therefore change and this information is not tracked or used to identify an individual.
We use this information to examine our traffic in aggregate, and to investigate misuse of our Network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our Web servers do not automatically record e-mail addresses of the visitors.
We also track usage through Google Analytics. These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, and the pages they visited. You can read more about this and how it works using this link, https://support.google.com/analytics/answer/6004245
All web browsers have a settings section for cookie control where you can set your preferences at a browser level.
Your rights over your information
By law, you can ask us what information we hold about you, you can see it, and you can ask us to correct it if it is inaccurate. You can also ask for it to be erased and you can ask for us to give you a copy of the information. You can also ask us to stop using your information at any time by emailing, writing or telephoning us using the contact details above.
This privacy notice was updated in August 2019. We regularly review and, if appropriate, update this privacy notice as our services and use of personal information evolves. Please send any questions regarding privacy to: firstname.lastname@example.org